Signaler un problème à Épinay-sur-Orge

Épinay-sur-Orge, situated in the Essonne department at the confluence of the Orge and Yvette rivers, is a commune with roots stretching back to prehistoric times. First mentioned in the 9th century as "Spinetum" (from the Latin for a place of thorns), this town of some 10,722 inhabitants has evolved from a medieval settlement of 43 houses around the church into a thriving suburban community southwest of Paris. The town preserves notable heritage including the church of Saint-Leu-et-Saint-Gilles (13th-18th century), the 15th-century chapel of Saint-Roch, and the 18th-century milestone classified as a historical monument. Historically known for its market gardens supplying Paris, Épinay-sur-Orge has developed into a residential town while maintaining its "Fleur Verte" label since 2018 and the prestigious Apicité "Deux Abeilles" certification.

Les Épinaysiens can now report urban issues through Espace Citoyen, the online citizen portal provided by Arpège. This platform, accessible to all residents, enables reporting of various public space problems including voirie issues (nids-de-poule, damaged signage, street lighting malfunctions), propreté urbaine (waste, illegal dumping), and espaces verts concerns (maintenance, damage). The system allows citizens to geolocate issues, attach photos, and track their requests through to resolution, creating a direct channel between residents and municipal services.

To make a report, residents can visit the Espace Citoyen portal at espace-citoyens.net/epinaysurorge and select the appropriate service category: "Services techniques" then "Voirie demande d'intervention," "Espaces Verts," or "Propreté urbaine." The process takes about 5 minutes and can be completed anonymously. Alternatively, citizens can contact la mairie d'Épinay-sur-Orge at 01 69 10 25 60 during opening hours (Monday to Tuesday and Thursday to Friday: 8:30-12:00 and 13:30-17:30; Wednesday and Saturday: 8:30-12:00). For matters related to police or tranquility, the police municipale can be reached at 01 69 09 03 71. The municipal offices are located at 8 Rue de l'Église, 91360 Épinay-sur-Orge. Written inquiries can be sent to [email protected].

For urgent matters requiring immediate intervention, residents should contact emergency services directly (police at 17 or 112). The municipality is part of the Communauté d'agglomération Cœur d'Essonne, which handles certain intercommunal services. Once submitted through Espace Citoyen, reports are routed to the relevant municipal department (services techniques for infrastructure and green spaces, police municipale for safety concerns) and tracked until resolution, with citizens able to follow the progress of their requests online.

Questions fréquentes

Comment signaler un problème à Épinay-sur-Orge ?

Pour signaler un problème à Épinay-sur-Orge, plusieurs options s'offrent à vous :

1. Rendez-vous sur Espace Citoyen (www.espace-citoyens.net/epinaysurorge/espace-citoyenS/Demande/ChoixTypeDemande)
2. Localisez le problème et décrivez-le avec une photo si possible
3. Vous pouvez aussi appeler le 01 69 10 25 60

Quel numéro appeler pour signaler un problème à Épinay-sur-Orge ?

Pour signaler un problème à Épinay-sur-Orge, vous pouvez appeler le 01 69 10 25 60. Ce numéro est dédié aux signalements de problèmes sur la voie publique.

Quels types de problèmes peut-on signaler à la mairie de Épinay-sur-Orge ?

Vous pouvez signaler à la mairie de Épinay-sur-Orge tous les problèmes affectant l'espace public, notamment :

• Voirie : nids-de-poule, chaussée endommagée, trottoirs dégradés
• Propreté : dépôts sauvages, graffitis, encombrants
• Éclairage public : lampadaires en panne, zones mal éclairées
• Espaces verts : arbres dangereux, entretien des parcs
• Mobilier urbain : bancs, panneaux, abribus endommagés
• Sécurité : signalisation défaillante, passages piétons effacés